Privacy Policy

Privacy information notice LeDap

(effective as 5.10.2022)

Who-will-process-your-Personal-Data

Who will process your Personal Data?

This privacy information notice regulates the processing of your Personal Data (as defined below) by LeDap (as defined below) according to European Regulation No. 679/2016 on the processing of personal data (“GDPR”) and any other rule on the protection of personal data during the processing activities, which already is, or will be applicable by the time this contract becomes effective (the “Privacy Regulations”).

Who is the data controller of your Personal Data?

The data controller of your Personal Data is:

LeDap Group AB with registered office in Kungstrdsgardsgaten 28, 7th Floor, 11147 Stockholm (Sweden), VAT No. SE559325905301 (“LeDap”) that also appointed a data protection officer which can be contacted at the following address info@ledap.com.

for the purposes indicated herein.

If you want to know more on the processing of your Personal Data, please carefully read the sections below of this privacy information notice.

What-kind-of-Personal-Data-we-use-and-where-are-they-collected-from

What kind of Personal Data we use and where are they collected from?

We process your personal data which are collected directly from you as well as from the other sources, as outlined in the categories of personal data listed below (hereinafter, “Personal Data”):

Data provided directly by you

LeDap processes the following categories of Personal Data directly provided by you:

a) identifiable information provided during website visits to www.ledap.com (hereafter, the website), the registration process, the creation of an account on the website or when completing your purchase order or joining our engagement programs, prize competitions and events, and when you make a reservation for a padel court through our third-party booking providers or our own booking platform, including name and surname, e-mail address, user ID, password, gender, country of residence, postal address, date of reservation, age range, type of purchased product or service, and phone numbers for deliveries;

b) financial information and data related to your credit card for the purchase of products through the website; and

c) information contained in any correspondence or requests sent by you to us or asked to you by us if problems with our service on the website or purchased products are reported.

Personal Data obtained from automatic tracking systems

We process the following categories of Personal Data collected through the automatic tracking systems when you browse the website and use its services:

  • Information relating to your usage of the website;We use some technologies (e.g. cookies and automatic tracking systems) that automatically collect certain items of information relating to the way in which the user utilizes the website such as the IP address or other unique code of the device (computer, mobile or other devices) employed by the user to browse the website, identification as registered user or not, technical information that can include the URL from where a user originates, device information, language.

    This information helps us to continuously improve our website experience and the mechanisms of purchase of our products and services, and to monitor the correct operations of the website. This information only includes statistical data relating to the actions performed by the user and is not intended to be associated with the user’s identifying data. In any case, navigation data may identify you, only when matched with your identification personal information.

 
For further information on the use of Personal Data collected through cookies and tracking systems, please read carefully our Cookie Policy available here.

For-what-purposes-and-why-do-we-use-your-Personal-Data

For what purposes and why do we use your Personal Data?

  1. We process your Personal Data for the following “Contractual Purposes”:
    – to manage the sale of our products and services through the website, shop and padel club, including the newsletter service, if you subscribed to it, and provide sale and after-sale services, including, for example, fraud prevention, returns, guarantee and customer support;
    – to participate to our loyalty programs and promotions in accordance with the relevant Ts&Cs as provided at the time when you register to the relevant program or promotion.
     
  2. For the following “Law Related Purposes”:
    – to comply with legal and regulatory obligations.
     
  3. Unless you denied your consent either on the collection of your Personal Data or in any subsequent communication
    – we process your Personal Data to send you marketing communications through electronic means about products and services similar to those that you have already purchased; (the “Marketing Purposes”)
     
  4. If you gave your consent to the processing of your Personal Data for Marketing Purposes:
    – your Personal Data related to non-invasive categories, such as spending volume, purchased product/service, shop of purchasing, age range, location of the padel court, information on your bookings and status in order to customize the communication performed for Marketing Purposes to your characteristics and preferences (the “Segmentation Purposes”).
     
  5. Moreover, for “Legitimate Interest Purposes”:
    – we also process your Personal Data to send you an invitation to provide feedback on the service that you have received from us. This is to help LeDap identify service improvements it can put into place as a result of your feedback;
    – your Personal Data can be processed to claim and defend our rights in a potential dispute as well as, within the limits necessary to perform the activities connected to mergers, acquisitions, financing or other type of transactions relating to LeDap, to communicate them to the parties involved in these transactions.
     

Processing of Personal Data for Contractual Purposes is necessary for the performance of the contract entered with you. Likewise, the processing of Personal Data for Law Related Purposes is necessary to comply with a legal obligation. As such, the processing for Contractual Purposes and Law Related Purposes is mandatory. If you do not provide your Personal Data, it would not be possible for us to provide the products or services that you request.

Processing of Personal Data for Marketing Purposes is not mandatory and (i), in the case of the purpose of point 3) above, is subject to your prior consent which, in any case, can be revoked while (ii) for the purpose of point 4) above, it is performed according to the local provision implementing article 13.2 of the EU Directive 2000/31 and, in the case processing of Personal Data of individuals located in the UK, according to the equivalent provision under UK laws. If you don’t grant (or in the case of the purpose of point 4) above, you don’t deny) or subsequently revoke your consent, LeDap will not be able to process your Personal Data for Marketing Purposes.

Processing of Personal Data for Segmentation Purposes and Legitimate Interest Purposesis functional to the pursuit of our legitimate interest, properly balanced with your interests since the processing of Personal Data is limited to what strictly necessary to pursue such purposes. You can object to such data processing at any time, by sending a communication to info@ledap.com. In such case no data processing will be carried out by us for such purposes, except in case where we demonstrate the existence of legitimate prevailing interest.

To-whom-are-your-Personal-Data-communicated

To whom are your Personal Data communicated?

LeDap can communicate your Personal Data to:

  • third parties service providers entrusted with processing activities that provide
    services or assistance and advice to us, with special – but not exclusive – reference to technology, accounting, administrative, legal, insurance, IT, marketing, data analysis matters;
  • LeDap affiliates;
  • persons and authorities whose right to access personal data is recognized by law, regulations or provisions issued by legally empowered authorities;
  • parties involved in mergers, acquisitions, financing or other type of transactions relating to LeDap; and
  • competent authorities.

 
The abovementioned recipients will process your Personal Data as data controllers, data processors or persons in charge of processing, depending on the circumstances.

A complete list of data processors is available, upon request to our Company, through the modalities as per this Privacy information notice.

Where-are-your-data-transferred

Where are your data transferred?

We can transfer your Personal Data to the recipients listed above, also located outside of the European Economic Area (EEA). For transfers to non-EEA countries not considered adequate by the European Commission, LeDap have put in place appropriate and suitable safeguards to protect the Personal Data, including the measures required as a consequence of the decision of the European Court of Justice C-311/18. Accordingly, Personal Data are transferred in compliance with the requirements and the obligations provided by applicable data protection laws as per Articles 44 et seq. of the GDPR. For further information with regard to the appropriate or suitable safeguards and the means by which to obtain a copy of them, the user can contact our Company with the modalities as per this Privacy information notice.

How-long-are-your-Personal-Data-retained

How long are your Personal Data retained?

 We retain your Personal Data for the time strictly necessary to achieve the purposes for which Personal Data were collected and further processed, including any retention period required under the applicable legislation.

We will process your Personal Data for Contractual and Legitimate Interest Purposes for the duration of the contract (in case of an account created on the website, of a purchase, or in relation to services provided by us) and for the applicable statutes of limitation period from the completion of the sale or of the provided service.

Personal Data processed for Law Related Purposes will be stored for the period strictly necessary to comply with applicable laws.

Furthermore, for Marketing Purposes and Segmentation Purposes will be processed for 24 months from the last purchase and/or from the last contact with you (e.g., subscription to a prize competition, participation to an event, opening of a newsletter), save for the right to withdraw the consent provided or object to the processing at any time according to the modalities provided by this privacy information notice.

How-can-you-exercise-your-rights-regarding-the-processing-of-your-Personal-Data

How can you exercise your rights regarding the processing of your Personal Data?

You can always enforce your privacy rights, for example you may access your Personal Data, verify your Personal Data content, origin, accuracy, ask for your Personal Data to be integrated, updated, amended, deleted, or blocked for breach of law, as well as object to the processing of your Personal Data for legitimate purposes. In addition to the rights above, you can ask for a restriction of the processing, your Personal Data portability and lodge a claim before the relevant data protection supervisory authority.

You can exercise your rights above, at any time, by contacting us at info@ledap.com. We will respond within a reasonable time frame (and, in any case, within the limits of applicable law), after verifying users’ identity.

Changes-and-update

Changes and update

This document will be effective from the date of update indicated in the heading. We might change and/or amend this privacy information notice, also as a consequence of further law modifications and/or integration. Updates and modifications will be notified in advance.

privacy-policy-Contacts

Contacts

If you have doubts, questions or complaints with regard to the collection and processing of your Personal Data, you can contact us by sending an e-mail to info@ledap.com.